Privacy Policy
Tutoteq EduLabs (the "Company," "we," "us," "our"), knows that you care about how your personal information is used and shared, and takes your privacy seriously. Please read the following to learn more about our Privacy Policy. By visiting the Company's website at www.tutoteq.com or any of Company's other websites, applications, domain names or other linked pages, (collectively the "Services"), or using any of our services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy. By using the Services, you are consenting to have your personal data transferred to and processed in India.
You are responsible for any Content (as that term is defined in the Company's Terms of Service located at http://tutoteq.com/mod/page/view.php?id=97) on the Services. Although we may allow you or your child to set privacy options that limit access to certain parts of the Services, please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other users with whom you or your child may choose to share information. Therefore, we cannot and do not guarantee that Content you or your child posts on the Services will not be viewed by unauthorized persons. We are not responsible for circumvention of any privacy settings or security measures contained on the Services. You understand and acknowledge that, even after removal, copies of Content may remain viewable in cached and archived pages or if other users have copied or stored your Content. You may request removal of your content by contacting us at the email address listed below.
Any improper collection or misuse of Content or other information accessible on the Services is a violation of the Company's Terms of Service and should be reported to info@tutoteq.com.
WHAT DOES THIS PRIVACY POLICY COVER?
This Privacy Policy explains how Company collects and uses information from its users who access or use the Services, including Company's treatment of personally identifiable information ("Personal Information"). Also, this Privacy Policy covers Company's treatment of any Personal Information that Company's business partners share with Company, or that you provide to the Company through a third party website or service using a Company application. This policy does not apply to websites or services or practices of companies that Company does not own or control, or to individuals that Company does not employ or manage.
WHAT INFORMATION DOES COMPANY DISPLAY OR COLLECT?
When you use the Services, you may set up your personal profile, send messages, perform searches and queries, and transmit information through various channels as permitted by the functionality of the Services. The information we gather from users enables us to personalize and improve our services, and, in some cases, to allow our users to set up a user account and profile through the Services. In most cases, we retain such information to provide the Services to you and our other users and to provide a useful user experience. When you update information, we usually keep a backup copy of the prior version for a reasonable period of time to enable reversion to the prior version of that information. In addition to the foregoing, we collect the following types of information from our users.
INFORMATION YOU PROVIDE TO US:
We receive and store any information you knowingly enter on the Services, whether via computer, mobile phone, other wireless device, or that you provide to us in any other way. This information may include Personal Information such as your name, phone number, email address, photograph, and, in certain circumstances, your school affiliation, which is used to provide notifications to users via the Services from a teacher, school, and/or district ("Notifications"), and any other information necessary for us to provide our services. We only collect a child's name, email address, and that child's parent's email address, described above, from children under 13 to provide notice to parents regarding the service. You may choose not to provide us with certain information, but then you may not be able to take advantage of many of our features. The Personal Information you provide is used for such purposes as providing the Services, responding to your requests for certain information, products and services, customizing the content you see, and communicating with you about specials and new features. You may modify or remove your Personal Information identified below at any time by logging into your account and accessing features to edit your classes and/or account information.
INFORMATION COLLECTED AUTOMATICALLY:
We receive and store certain types of information whenever you interact with the Services or our services. Company automatically receives and records information on our server logs from your browser including your IP address, Company cookie information, and the page you requested. We also record the details of your activity on the Services. This information is not Personal Information. Certain information that is collected automatically such as device ID and phone number will be treated as Personal Information.
Generally, our service automatically collects usage information, such as the numbers and frequency of visitors to our site and its components, similar to TV ratings that indicate how many people watched a particular show. Company only uses this data in aggregate form, that is, as a statistical measure, and not in a manner that would identify you personally. This type of aggregate data enables us to figure out how often users use parts of the Services or services so that we can make the Services appealing to as many users as possible, and improve those services. As part of this use of information, we may provide aggregate information to our partners about how our users, collectively, use our site. We share this type of statistical data so that our partners also understand how often people use our partners' services and the Services to help provide you with an optimal online experience.
Mobile Application: When users download and use our mobile application, we automatically collect IP address, device ID, device type, user agent browser, what OS they are running, whether or not you signed up on the web, and phone number. If a user is under 13 and using our Student Application we do not collect the device ID or IP address, we will only collect the device type and OS they are running.
We collect geo-location information from teachers when they download and use our mobile application. The purpose for doing so is to provide teachers a generic phone number in their area code so that we are able to provide them with one in their area. If the teachers no longer wish to have their location information collected or used they may turn these features off within the settings of their phone or contact us at info@tutoteq.com. We do not ask you for, access or automatically track any location-based information from students' or parents' mobile devices at any time.
EMAIL AND TEXT MESSAGE COMMUNICATIONS:
If you provide us your email address or phone number, we may send you email or text message communications. By maintaining a Company account and/or failing to opt out of the receipt of information hereunder, you acknowledge that you may receive e-mail or text messages on your phone or mobile communications device, and that the receipt of such messages may cause you to incur usage charges or other fees or costs in accordance with your wireless or data service plan. Any and all such charges, fees, or costs are your sole responsibility. You should consult with your wireless carrier to determine what rates, charges, fees, or costs may apply. We may receive a confirmation when you open an email from Company if your computer supports this type of program. Company uses this confirmation to help us make emails more interesting and helpful. If you no longer wish to receive these types of communications you may opt-out by following the unsubscribe link located at the bottom of each communication or by emailing us at info@tutoteq.com. We only send these types of communications to children under 13 with verifiable parental consent. If we do not obtain such consent then we will not collect or use this type of information.
PUSH NOTIFICATIONS:
We send push notifications to users who are students when their teacher has posted something new within the class to which they belong. If you no longer with to receive such communications, you may turn them off at the device level. If you are a parent of a child who is under 13, you always have the choice to no longer allow your child to receive such communications by contacting us at info@tutoteq.in. Any user may email us at info@tutoteq.com if such user no longer wishes to receive communications from the Services.
WHAT ABOUT COOKIES?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your browser to enable our systems to recognize your browser and tell us how and when pages in our site are visited and by how many people. Company cookies do not collect Personal Information, and we do not combine the general information collected through cookies with other Personal Information to tell us who you are or what your screen name or email address is.
Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. We highly recommend that you leave the cookies activated, however, because you will not be able to log in or use many of the Services' most attractive features without cookies enabled.
The use of cookies by third parties is not covered by our privacy policy. We do not have access or control over these cookies.
DO NOT TRACK POLICY:
Your browser may offer you a "Do Not Track" option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. Our Services do not support Do Not Track requests at this time, which means that we collect information about your online activity both while you are using the Services and after you leave our Services.
CLEAR GIFS (WEB BEACONS/WEB BUGS):
We employ or our third party tracking utility partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.
MOBILE ANALYTICS:
We use mobile analytics software to allow us to better understand the functionality and performance of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from.
WILL COMPANY SHARE ANY OF THE PERSONAL INFORMATION IT RECEIVES?
Personal Information about our users is an integral part of our business. We neither rent nor sell your Personal Information to anyone. However, we share your Personal Information in personally identifiable form as described below.
Affiliated Businesses We Do Not Control: We will never have advertising on our Services. In certain situations, businesses or third party websites or services we're affiliated with may provide services to you through the Services (either alone or jointly with us). We may, for example, provide services jointly with affiliated businesses, or work with third party websites to enhance your online experience, such as GupShup to send messages or letting you add "apps" to your account. We may enable you to add other services to your account that provide you additional value which may have their own terms and policies. You will have the ability to enable and disable those services. You will be able to recognize when an affiliated business is associated with such a service, and we will share your Personal Information with that affiliated business only with your permission and to the extent that it is related to such service. Such services may include the ability for you to automatically transmit information you input on the Services to your profile or account on a third party website or services, or to automatically transmit information you input on a third party website or services to your Services profile. We have no control over the policies and practices of third party websites or services as to privacy or anything else, so if you choose to allow the automatic transmissions discussed above, please review all third party websites' or services' policies before disclosing any Personal Information or other content on the Website or on any third party website or service.
Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Examples include sending email, analyzing data, and providing user services. Unless we tell you differently, Company's agents do not have any right to use Personal Information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information for the above purposes.
Communication about the Services or in Response to User Requests: As part of the Services, you may receive from Company email or other types of communication relating to your use of the Services or your user profile. You acknowledge and agree that by posting information on the Services or otherwise using the Services, Company and its agents may send you email, contact you or engage in other communication that they determine in their sole discretion relate to your profile or use of the Services. If you disclose your email address to Company, we may use it to send updates, a newsletter or other news regarding the Services, or to simply send Notifications.
Business Transfers: If Company, or substantially all of its assets were acquired user information would be one of the assets that is transferred or acquired by a third party. In the unlikely event that Company goes out of business, we will protect your information and delete your information. You acknowledge that such transfers may occur, and that any acquirer of Company may continue to use your Personal Information as set forth in this policy. You will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Protection of Company and Others: We may release Personal Information when we believe in good faith that release is necessary to comply with the law, such as to comply with a subpoena, or similar legal process; enforce or apply our Terms of Service and other agreements; or protect the rights, property, or safety of Company, our employees, our users, or others. This includes, without limitation, exchanging information with other companies and organizations for fraud protection or respond to a government request.
With Your Consent: Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be given the option to prevent the sharing of this information.
IS INFORMATION ABOUT ME SECURE?
Your Company account Personal Information is protected by a password for your privacy and security. You may help protect against unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account.
Company endeavors to protect user information to ensure that user account information is kept private, however, Company cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. For additional information about the security measures Company uses in connection with the Services, please contact us at info@tutoteq.com.
When you enter information within the login portion of our site, we encrypt the transmission of that information using secure socket layer technology (SSL). The Services contain links to other sites or services. Company is not responsible for the privacy policies and/or practices on other sites. When linking to another site a user should read the privacy policy stated on that site. This Privacy Policy only governs information collected on the Services.
SOCIAL MEDIA (FEATURES) AND WIDGETS:
Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
WHAT INFORMATION CAN I ACCESS?
Company allows you to access the following information about you for the purpose of viewing, and in certain situations, updating that information. This list may change as the Services change. You may currently access the following information, and input any of the following:
Information in your User Account, User Contacts, User Preferences, School Affiliation, and Content in your account.
WHAT OTHER CHOICES DO I HAVE?
As stated previously, you can always opt not to disclose information, even though it may be needed to take advantage of certain Company features. You are able to add or update certain information on pages, such as those listed in the "What Information Can I Access" section above. When you update information, however, we often maintain a copy of the unrevised information in our records. Certain types of communication you send to other users cannot be removed, such as messages.
You may request deletion of your Company account by emailing info@tutoteq.com. Please note that some information may remain in our records after deletion of your account. Further, information may remain viewable elsewhere to the extent that it was copied or stored by other users.
If you do not wish to receive email or other communications or notifications from us, please email us at info@tutoteq.in. Please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the Services, and you are responsible for reviewing such legal notices for changes.
If yours or your child's personal information changes, or if you no longer desire our service, wish to refuse further contact by the site with your child, you may review, correct, update, delete inaccuracies, request deletion of your child's information, or amend it by contacting us at info@tutoteq.in. or by logging into your account. We will respond to your request as quickly as possible.
We will retain yours or your child's information for as long as your account is active or as needed to provide services. If you wish to cancel yours or your child's account or request that we no longer use the information to provide services contact us at the email address provided above. We will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
PUBLIC FORUMS:
Anytime you post on our blog please be aware that you are posting using a third party application and we have no access or control over this information. To request removal of your personal information from our blog, you can either log into the third party application or remove your comment or you can contact the appropriate third party application. Your interaction with these features is governed by the privacy policy of the company providing it.
CHANGES TO THIS PRIVACY POLICY:
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on the Services prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
If we make material changes to how we use Personal Information collected from children under age 13, we will notify parents by email in order to obtain verifiable parental consent for the new uses of the child's Personal Information.
QUESTIONS OR CONCERNS:
If you have any questions or concerns regarding privacy at Tutoteq EduLabs or www.tutoteq.com please send us a detailed message to info@tutoteq.com. We will make every effort to resolve your concerns.